Frequently asked questions

The legacy site's FAQ page had no real content to carry over — it was theme placeholder text. These answers are written fresh, for how this site actually works today.

How can I pay?

Cash on Delivery, or Bank Transfer. We don't currently accept card payments online.

Transfer the total to

Account name: Unik Creations Pvt Ltd
Bank: Bank of Ceylon, Bambalapitiya (037)

0000 0071 8417

Use your order number as the payment reference — you'll see it as soon as you place the order.

Send your payment slip on WhatsApp

We'll hold your order and confirm once payment is received.

How much is delivery, and how long does it take?

See our delivery information page for current rates by area.

How do I track my order?

Use Track your order with your order number and the email address you checked out with.

Do you do wholesale or bulk orders?

Yes — see About us for what we cover, or contact us directly.

Can I return or exchange an item?

Yes, in the case of a manufacturing defect. See our returns & exchanges policy for how it works.