Frequently asked questions

The legacy site's FAQ page had no real content to carry over — it was theme placeholder text. These answers are written fresh, for how this site actually works today.

How can I pay?

Cash on Delivery, or Bank Transfer. We don't currently accept card payments online.

How much is delivery, and how long does it take?

See our delivery information page for current rates by area.

How do I track my order?

Use Track your order with your order number and the email address you checked out with.

Do you do wholesale or bulk orders?

Yes — see About us for what we cover, or contact us directly.

Can I return or exchange an item?

Yes, in the case of a manufacturing defect. See our returns & exchanges policy for how it works.